Business Support Services

  

Experienced, practical help when someone is away, business gets busy or work needs catching up. Available for half-day, full-day or longer bookings.

Office & Reception Cover

Keep your office running while someone is away or during a busy period.

  • Welcoming clients and visitors
  • Answering calls and taking messages
  • Managing appointments and bookings
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Retail & Sales Cover

An extra pair of hands to serve customers and support your shop or showroom.

  • Assisting customers with products and enquiries
  • Processing purchases
  • Replenishing stock and keeping displays tidy
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Administration & Backlog Support

 Get outstanding office tasks completed while your team focuses on their daily work.

  • Scanning, filing and organising documents
  • Entering information and updating records
  • Preparing mail-outs and customer information packs
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Bookings & Rates

Flexible help when you need it

Book practical support from an experienced business owner with a background in customer service, banking, retail and real estate.

  • $65 per hour
  • Four-hour minimum — $260
  • Six hours — $390
  • Eight working hours — $520

Before your booking, we’ll agree on the duties, hours and handover needed.

Any additional travel charges will be agreed upfront.

No additional travel charge for Kingaroy. 

Contact me to discuss what you need and check availability.

How to Book

If your team needs an extra pair of hands, I’d be happy to discuss how I can help. Please include your business location, preferred dates and hours, and the tasks you need covered.

 

All booking requests are subject to availability and the work being suitable for the services I provide. We’ll discuss your requirements before proceeding, and your booking is confirmed once you receive my written acceptance.


Getting Started

Please allow time at the beginning of your booking for a handover covering your priorities, relevant systems and workplace requirements. Handover time forms part of the booked hours.


Hours & Payment

The minimum booking is four hours. Additional hours are charged at $65 per hour and must be agreed before extending the booking. Unpaid meal breaks are not charged.

Invoices are payable within two days of issue.


Confidentiality

Your business and customer information will always be treated confidentially and used only to carry out the agreed work.

 

Cancelation Policy

Please provide at least 24 hours’ notice if you need to cancel or reschedule.

For cancellations with less than 24 hours’ notice, a fee may apply, capped at $260. Any fee will reflect the reasonable loss caused by the cancellation, allowing for costs saved or replacement work secured.

If I need to cancel, you won’t be charged for services not provided, and any payment for those services will be refunded.

These terms do not affect your rights under Australian Consumer Law.

ENQUIRE

Booking Form

If you’d like to have a chat about what your business needs before completing the form, I’d be happy to discuss how I can help.

When you’re ready, download the booking form below, complete it on your computer or by hand, and email it to kylee@kyleebassett.com. I’ll be in touch to confirm availability and the booking details.

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